Quality & Service Assurance
One Year Warranty
Experience the confidence of our toothbrush with a one year warranty. Quality you can trust for your oral care routine.
30 Day Trial
We provide a 30-day, 100% money-back guarantee on our toothbrush. If you're not completely satisfied using it, simply reach out to us for a refund.
24/7 Customer Service
Yes, we do. Just click on our whatsapp icon on the bottom right to reach out to us!
Website Safety & Payments
Is it safe to order from your site?
Yes - it is 100% safe to order from our website with stripe!
We use one of the safest payment systems available and are constantly improving our software to ensure we always offer the best possible security.
HeyPolish uses high-end SSL encryption technology, the most advanced security software available for online transactions. For more information on how we secure and use your information, please check out stripe
Do you keep credit card details?
No - we use a third party gateway to handle all the payment transactions eg from visa or mastercard.
That means that banks help us transact the one-time payment without us having access to your card details.
LED Electric Toothbrush
What’s so special about your toothbrush?
Unlike traditional electric toothbrushes, HeyPolish has 8 LED blue lights for enhanced whitening and powerful sonic vibrations for a deeper clean. It is designed for those who want the best in both style and function. Say goodbye to average brushing and hello to your brightest smile yet.
How often should I brush my teeth with HeyPolish electric toothbrush?
Dentists recommend brushing your teeth twice a day — once in the morning and once before bed — for at least two minutes each time.
HeyPolish's 2 minute timer ensures you are brushing for the optimal amount of time to keep your smile clean and healthy.
Can I use it in the shower?
Yes, it is designed to be waterproof and safe for use in the shower.
How long does the battery last?
The rechargeable battery lasts up to 50 days per charge.
How do I charge my electric toothbrush?
Charging is simple:
- Connect the included USB charging cable to a power adapter or USB port.
- Attach the charger to the base of the toothbrush.
- A charging indicator light will turn on to let you know it’s charging.
How long does it take to fully charge?
It takes about 10–12 hours to fully charge and lasts for about 2 months of use.
How often should I replace the brush heads?
This toothbrush set comes with two LED brush heads, providing a 6-month supply, so you won’t need to worry about replacing them anytime soon.
Are the brush heads designed for sensitive teeth and gums?
Yes, HeyPolish toothbrushes are thoughtfully designed for sensitive teeth. The bristles are crafted to be gentle yet highly effective at removing daily plaque buildup.
How should I clean my toothbrush?
To clean your toothbrush, rinse the brush head thoroughly with warm water after each use.
For a more thorough clean, detach the brush head and rinse the connection area at the base. Allow both the handle and brush head to air dry in an upright position to prevent moisture buildup. Regular cleaning ensures your toothbrush stays hygienic and ready for effective use!
Can the brush heads be sanitized?
You can choose to sanitize the brush heads. To sanitize, rinse the brush head thoroughly after use and soak it in a mixture of water and antibacterial mouthwash for a few minutes.
Alternatively, you may use a UV sanitizer designed for toothbrushes for an added layer of cleanliness.
How do I store my toothbrush when not in use?
To store your toothbrush when not in use, place it in an upright position in a well-ventilated area to allow it to air dry completely.
Try to avoid closed, damp spaces as this can encourage bacteria growth.
Return & Exchange Policy
What is your return policy?
If you're not completely satisfied with our toothbrush for any reason, just send us an email at hello@heypolish.com, and we will take care of the rest!
How can I exchange products?
We pride ourselves on fuss-free exchanges. Please drop us an email at hello@heypolish.com and we will take care of it.
How can i return products?
We pride ourselves on fuss-free returns. Please drop us an email at hello@heypolish.com and we will take care of it.
What if my order gets lost?
In the unlikely event of your order getting lost, please drop us an email at hello@heypolish.com to let us know if the delivery is not made within 5 business days.
What if I received damaged goods?
In the unlikely event that the products are damaged upon delivery, please take a picture and drop us an email at hello@heypolish.com.
Shipping Information
Learn more about our shipping & returns policy
How much is shipping cost?
Please note that orders below $80 are subjected to a shipping cost of $4.99.
Orders above $80 are eligible for free shipping.
Where can I update my shipping address?
Shipping addresses can only be updated 2 hours after purchase. For urgent enquiries, please drop us a whatsapp at 8026 8206.
How long for my order to be delivered?
You can expect your order to be delivered between 3 - 5 business days.
How do I know if my order has been shipped?
You will get a notification once your order has been processed and has been shipped.
Can't find what you're looking for?
This is the whole FAQ page, folks! But if you still have some questions, just drop us an email anytime and we will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at hello@heypolish.com